1. How long does shipping take?
Orders are processed within 1–3 days. Delivery typically takes 7–14 business days depending on your location.

2. Do you offer refunds?
Yes, we have a satisfaction guarantee. If your order arrives damaged or not as described, contact us for a refund or replacement.

3. Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email to monitor delivery in real time.

4. Are your products safe to use?
All products are tested and sourced from trusted suppliers. However, we recommend checking ingredients and doing a patch test first.

5. How can I contact support?
You can reach us anytime through our contact page or email. We aim to respond within 24 hours.